Contact us

Here's an overview of various ways of getting help and finding answers. From questions about products and purchases on our webshop to claim registrations and maintenance of your stove. Find the right department and contact information for your enquiry below.

Note: Due to high demand on our products, lack of basic materials worldwide and thus extended delivery times, our customer service department is exceptionally busy. Unfortunetaly, we cannot meet our normal email response time of 3-4 working days and we therefore recommend that you seek help in the self-service before contacting us. Thank you for understanding.