Welcome to Aduro Customer Service
Choosing a stove
Are you on the look-out for a new stove, but don’t know which to choose? Find inspiration to choose the right stove for you here.
Aduro Customer Service Center
Aduro customer service center is a platform for Aduro stove users. We know from experience that 80% of the inquiries and questions we receive are the same. That's why we've collected all the answers in our customer service center so you can help yourself quickly and efficiently - without standing in line.
Do you need help?
Below, you will find several options to get help and get your questions answered. From questions about products and purchases on our webshop to claim registrations and maintenance of your stove. Find the right department and contact information for your enquiry below.
Note: Due to high demand on our products, lack of basic materials worldwide and thus extended delivery times, our customer service department is exceptionally busy. Unfortunately, we cannot meet our normal email response time of 3-4 working days and we therefore recommend that you seek help in the self-service before contacting us. Thank you for understanding.