Right of complaint Asgård wood burning stoves

Congratulations on your new Asgård wood burning stove. According to Danish purchasing law, you have a two-year right of complaint from the date of purchase of the wood burning stove. Receipt with date is valid as proof. 

The warranty does not cover:

  1. Damages resulting from incorrect installation and use of the stove, overheating and wrong or missing maintenance of the stove etc.
  2. Consumable service parts (glass, gaskets, firebricks, handles, slides, painted surfaces, cast iron grate etc.), which are subject to normal wear and tear. You can buy these parts in our webshop.
  3. Damages caused by (condensation) water in and around the chimney, too much or too little draught in the chimney and missing maintenance/cleaning.
  4. Mounting or demounting in connection with warranty repairs.
  5. Transportation costs in connection with repairs within the warranty period.
  6. Damages to the stove caused by external influences or damages caused by the stove on other objects.